Yes, we are active on both Instagram, Facebook, and TikTok with over 40,000 followers. Follow us for the latest updates, product launches,Coupon Code and promotions:
- [Instagram: @PanoplyLondon](https://www.instagram.com/panoplylondon)
- [Facebook: PanoplyLondon](https://www.facebook.com/panoplylondon)
- [TikTok: @PanoplyLondon]( https://www.tiktok.com/@panoplylondon )
We strive to display all product images as accurately as possible. However, due to differences in screen resolutions and lighting conditions, the actual color of the jewelry may slightly vary.
All our jewelry is crafted from a base of high-quality alloy, brass, copper, or iron, and coated with a matte or imitation gold finish. Unless explicitly mentioned, none of our jewelry is made from one gram gold, real silver, or real gold.
While we do not offer any formal guarantee or warranty, we assure you that all of our products are of premium quality and thoroughly checked before shipping.
If an item you desire is sold out, don’t worry! You can pre-order by using the Help button available on each product page. Additionally, you can stay updated on restocks by following us on our social media
accounts.
Absolutely. Every product undergoes a quality check and is carefully repacked to ensure it arrives in perfect condition.
We value your feedback and are here to assist you. You can reach us via Our Live Support or email at [panoplylondon@gmail.com](mailto:panoplylondon@gmail.com) for any queries or concerns.
Yes, all orders come with a tracking number. Once your order is shipped, you’ll receive an email with tracking information so you can monitor its progress.
If your order has not arrived within the estimated delivery timeline, please email us with your order ID and details from your registered email address or phone number.
For domestic UK orders, delivery typically takes 2 to 4 working days from the date of shipping. You will receive tracking details via email once your order is dispatched.
For international orders, delivery times vary by location and generally take 5 to 9 working days.
Yes, we offer a 1-day express delivery service at an additional cost. You can select this option at checkout.
Yes, you can cancel or modify your order if it has not been dispatched yet. To do so, please contact us as soon as possible with your order details. Once an order has been shipped, cancellations or modifications are not possible.
Yes, we offer elegant gift packaging for an additional fee. You can select this option at checkout if you’d like to send the jewelry as a gift.
In the rare event that your order arrives damaged, please contact us immediately with photos of the damaged product and packaging. We will arrange a replacement or refund as per our return policy.
We accept returns and exchanges within 7 days of delivery, provided the item is unused and in its original packaging. Please refer to our Returns and Exchange Policy page for more details.
For hygiene reasons, we do not
accept returns or exchanges on earrings unless they arrive damaged or defective.
Subscribe to our newsletter to stay updated on new arrivals, exclusive offers, and upcoming collections.
You can also follow us on
[Instagram](https://www.instagram.com/panoplylondon),
[Facebook](https://www.facebook.com/panoplylondon), and [TikTok](https://www.tiktok.com/@panoplylondon)
for real-time updates.
Yes, we love working with influencers and bloggers who are passionate about jewelry and fashion. If you're interested in collaborating, please email us at [panoplylondon@gmail.com](mailto:panoplylondon@gmail.com) with your media kit or social media handles.
To keep your jewelry in the best condition, store each piece separately in a jewelry box or pouch to avoid scratches or tangling. Avoid exposing jewelry to moisture, perfumes, or chemicals, which can affect the finish.